Client Errors
- directprint.io won't autostart on macOS
- I can't see the required printers in the directprint.io application
- My users cannot see their allocated printers on Windows or macOS
- The color option is greyed out on Chromebooks
- Fix error 7448: Target Encoder not found
- Edge Print Receiver authorisation expiry
Printer Issues
- Fix Konica Minolta bizhub i-Series - Won't print duplex
- Optimal Settings for Canon IR series devices
- Optimal settings for Toshiba and Sharp printers & copiers
- Canon ImageRunning PCL6 or PDF mode advanced finishing
- Optimal settings for Xerox printers in directprint.io
- Printer or copier producing too many copies (e.g. 3 copies requested = 9 copies output)
Connectivity Issues
- Testing connectivity to printers
- How do I check client connectivity to the directprint.io servers?
- Networking/firewalling configuration for local printing
- Where can I find the Client Software version number?
- Cannot get printer lists on systems using Z-Scaler
- IPP Error codes and solutions