Client Errors
- Client hangs on the loading logo / splash screen
- directprint.io won't autostart on macOS
- I can't see the required printers in the directprint.io application
- My users cannot see their allocated printers on Windows or macOS
- The color option is greyed out on Chromebooks
- Fix error 7448: Target Encoder not found
Printer Issues
- RISO - Secure Print / Box Storage - Multiple Copies
- Xerox: Fixing print errors on latest firmware (2023-2024)
- Printer config 101: Manual settings suitable for most printers
- Mass configuration changes: e.g. protocol & driver changes
- Optimal settings for HP, Konica Minolta and Brother devices
- Fix Konica Minolta bizhub i-Series - Won't print duplex
Connectivity Issues
- Testing connectivity to printers
- How do I check client connectivity to the directprint.io servers?
- Networking/firewalling configuration for local printing
- Where can I find the Client Software version number?
- Cannot get printer lists on systems using Z-Scaler or Netskope
- IPP Error codes and solutions