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Run a test print

DJ
  • Updated

 

After reconfiguring a printer, group or policy in directprint.io is best practice to run a test print to check that the new settings are working as expected.

 

This is a quick guide that outlines some steps to reset the client and fetch the latest configuration.

 

1) Refresh the printer list

If you have the Windows, Mac or Chromebook Application installed:

  • Open the directprint.io app from the start menu or task tray (Operating system dependent)

If you're testing the Chrome App on Windows or Mac

  • Open a Chrome tab and navigate to chrome://apps 
  • Select 'directprint.io'
  • The application will start

Refreshing the printer list will ensure that you have the latest printer configuration.

  • Hit the refresh icon next to 'Active printer list' in the client

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2) Clear the Printer Capability cache

If you printer is set to Autodetect the driver in the directprint.io admin console:

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Hit the 'Clear' button under the 'Config' section of the directprint.io app.

 

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3) Test print

  • Open the print dialog (CTRL-P / Apple-P)
  • Select the target printer
  • Hit print

 

 

 

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