The client application includes a connection test to directprint.io.
It checks to see that API requests to https://directprint.io execute correctly.
The test is automatically run when you navigate to the 'Client settings and info' section of the client application.
The link to this section is available in the bottom-right corner of the directprint.io application window on ChromeOS, Mac and Windows.
To Check your connection to our API please follow the guide below:
- Open the DirectPrint client application.
- Navigate to the configuration settings by clicking on the "Config" option.
- Click the DirectPrint logo located at the top five times.
- Scroll down within the DirectPrint client until you locate the "Platform Version" section.
- If Platform Version is Green this shows you can connect to our servers. If the Platform version is red this means your device cannot connect to our servers.
Example, Platform Version in green
Please note that some early versions of the software will report: 'Connected' only.