- Edge Accounts - A Google Workspace account set up to specifically handle Edge Printing capabilities.
Edge Nodes - An always-on, always-connected device that can run the directprint.io app. This can be a Windows Server, Windows 10, macOS, or ChromeOS device.
Getting started - Adding an account
- To configure Edge Print navigate to the 'Edge Print' dashboard. You will be presented with the Edge Print configuration screen.
- To add your first Edge Print account click the 'Get started' button.
- The Edge Print account must be a dedicated Google Workspace user account on your domain. It does not need special privileges. For example; email@example.com
For security reasons, we recommend that the account is only used for Edge Print receiving not for any other purpose.
Multiple Accounts - You can configure Edge Print with multiple receiver accounts. This provides separated job routing, over and above nodes.
This is an advanced use case and we recommend that you configure and test the system with one Edge Account in the first instance.
- Once you have successfully added the Edge Print account, the system will automatically create a default Edge Node in the system map.
- Printers that are attached to an Edge Node will become Edge Print enabled - meaning users can send print jobs when off-network.
- If you are transforming allocated printers to be Edge Print enabled, we recommend you perform this setup out-of-hours or when print activity is low.
You will need to ensure your Edge Node is configured before full end-to-end remote printing will work.
- Alternatively, you can duplicate printers in your system to have a local version and an Edge Print version, which can then be allocated to users as required.
Configuring your Edge Node
- Printers are allocated to Edge Nodes. Edge Nodes must have direct IP connectivity to the printers that it has been assigned.
- If you wish to avoid one point of failure for Edge Print then we recommend that you use two or more Edge Nodes.
An Edge Node can be logged into using the same Edge Account to provide redundancy. The Edge Nodes must have network connectivity to their assigned printers.
- You must sign in to an Edge Node with the parent account i.e. firstname.lastname@example.org. You will be prompted to give Google Drive access. See the access level requirements we require here.
Local vs Edge Print Auto Selection
You can select two modes of operation for Edge Printing;
- Always route jobs via Edge Print (default) - This mode will send all print jobs for Edge-enabled printers via the cloud regardless of whether the user has direct IP connectivity to the printer.
- Attempt local printing first, fall back to Edge Print - This mode will attempt to send all print jobs for Edge-enabled printers directly, if local/direct printing fails, then the print job will be sent via the cloud.
To change this setting, click the cog icon next to the 'Add account' button. This will present a modal window allowing you to make your selection. Your choice will autosave when you close the modal.