If you're raising a technical issue, please include as much information as possible. For example, if you're having an issue with a particular printer then please include the make & model as well as a good description of the issue. This will help us understand and respond to your issue as quickly as possible.
To raise a bug or issue with directprint.io you can use one of the following options:
- Email firstname.lastname@example.org.
- Use the support form within the admin interface, it can be found here https://directprint.io/admin/knowledge/ticket.
- If you are having an issue with a specific printer, you can raise a support request directly from your printer list within the admin interface. https://directprint.io/admin/printers.