Advice for specific models:
This section outlines configurations and advice for specific printer models. If you are experiencing print issues, please check this table for a configuration that may help.
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Make |
Model |
Note / issue |
Configuration to apply / PDL
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HP |
3015 |
Out of memory or failure to print when ‘Autodetect’ printer type is set |
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LaserJet 3600 |
No output/failure to detect the printer |
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P2055dn |
Looks to connect, but doesn’t print |
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M277dw |
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Occasionally errors when printing with ‘Autodetect’ selected |
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Brother |
5370DN
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Garbage output / no printing |
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HL-L2460DW |
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Garbage output / no printing |
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Xerox |
All Altalink / Phaser / Workcenter / Versalink |
Xerox IPP stack doesn’t respond to directprint.io client requests.
Remedy: Revert to socket printing |
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Savin Ricoh |
All |
Slow printing, Chromebook spends minutes in the ‘Printing’ phase. |
Enable print spooling on the printer.
Ricoh configuration information
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Sharp |
MX 3071 / 4017 |
Printer type not autodetected - garbage printouts |
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Sharp MX-M503N |
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Sharp AR-M257 |
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Sharp MX-M623 MX-M753 |
Printer not autodetecting |
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CANON |
c7770 |
No color printing with PS3 driver |
PDF as octet-stream PJL header include Protocol IPP Add specific PPD or DPD to enable duplexing (otherwise duplex doesn't work) |
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Lexmarx |
XC4140 |
No printing |
Type: PCL6/PCL6XL Protocol: Socket or IPP PJL header: include Do not query: Enabled for socket |
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